We are taking a family vacation during this Thanksgiving week. Anything you order now will be reserved for you, and shipped on Monday Nov 27th.
Last Updated April 5th, 2014
We won't share, sell, or give your information to anyone else.
For order processing, we collect your name, email address, phone number, and billing address.
If the order will be shipped to an address other than the credit card billing address, a shipping address will also be collected.
We like our privacy and we respect yours.
Your information will not be sold or given to any third party with the exception of address verification and processing of your credit card payment which is all done via secure connection.
Your telephone number is only collected for credit card verification purposes (same as billing address). For international or Express Mail shipments, your telephone number may be included on the label per postal regulations. We have never called a customer except at their request. We make no sales calls whatsoever.
Although we have only done it once in the last four years, we may at a later time send an email or physical mail to remind you that we exist and perhaps inform you of a special sale or offer. You are welcome to inform us by email if you do not want any such mailings - although we probably won't do it again anyway since it was a huge waste of postage last time.
All transactions use SSL 128-bit encryption (or 256-bit if your browser supports it) to virtually guarantee that no "prying eyes" can ever see your information.
This is accomplished using a security certificate issued by Equifax which is incorporated into our dedicated secure server (yes, we lease the whole dedicated server, and we are the only website on our server).
We further automatically encrypt the middle 8 digits of your credit card number in such as way that even we can not access that data which is already protected by a username and password as well as SSL (thus if our office was ever compromised, and someone held us at gunpoint, we still would not be able to give anyone your credit card number).
We don't have products that are marketed to Children. But apparently by law we have to address the fact that we do not purposely collect any data from Children and therefore do not disseminate such information.
If, after placing an order, you feel that you have given incorrect information, or need to make a change in the information, please contact us at once.
All emails are answered by the boss. You can reach him here: Help@orientaloutpost.com
However, it is preferred that all questions be posted on our Asian Art Forum.
Queries about a specific order can also be posted on our forum: Order Status / Issues