HAS MY ORDER BEEN SHIPPED?

A list of countries that we deliver to can be found here: Asian Art Delivery Countries.
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Zatoichi
Posts: 3
Joined: Jan 31, 2008 8:56 pm
Location: Canada

HAS MY ORDER BEEN SHIPPED?

Post by Zatoichi » Feb 28, 2008 12:58 pm

Hi,

I placed an order on Feb 2, 2008. Can you confirm if it has shipped?

Order # is 7943

thnks,

Kent Emerson

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Gary
The Boss
Posts: 6091
Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing

Post by Gary » Feb 28, 2008 3:11 pm

Hopefully you noted (it was posted on every one of our calligraphy-related webpages at that time) that you placed your order during the wind-up for the Chinese New Years Holiday.

All of those custom calligraphy orders placed between Feb 2 and Feb 26 are now being finished and shipped. Normally, the artistic community in China takes a full month off for this holiday, but our master scroll-maker got back to work a little early.

We actually tried to finish and ship some scrolls on the 2nd, but virtually our whole staff had cross-country trains to catch that afternoon (all going to their hometowns for the holiday). I know I mentioned that attempt to one customer at the time, but I could not remember who I told, so I could not tell him/her that we just could not do it. Hopefully that was not you, but apologies if it was. It wasn't a promise, but rather a "we'll try".

Cheers,
-Gary.

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