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Unable to complete a transaction.

Posted: Feb 25, 2013 7:00 am
by samiyam318
I've been trying for some time to buy a tokonoma scroll from your site. I have no idea why, but no matter what card I use, when I click on the paypal page, it immediately goes back to a previous page without registering a purchase. Or at least I hope so; otherwise I've bought three or four of the same scroll from you that haven't arrived yet.

Should I just give up?

Re: Unable to complete a transaction.

Posted: Feb 26, 2013 10:13 am
by Gary
I'm guessing that when you were trying, Paypal was doing some kind of maintenance on their system. This happens occasionally when checking out via regular Paypal. It's usually during a two-hour period once a month.

My regular checkout via credit card (hosted on my secure site) almost never has that kind of issue.

Sorry for the trouble. I wish I had control over when and how Paypal handles its maintenance schedule.

-Gary.