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Error during purchase

Posted: Jan 8, 2010 5:54 pm
by Teleute
Hi, I just wanted to inform you that I seem to be getting the message "Fatal error: Call to undefined function geoip_record_by_name() in /home/gwest9/public_html/vsadmin/inc/ipcountry.php on line 4" when I try to add items to my cart. This definitely could be interfering with people's ability to order.

Edit: It seems to be working now. Thanks to you, your server admin, or whoever fixes these things.

Posted: Jan 8, 2010 10:22 pm
by Gary
Thanks for the comment.

I recompiled Apache and PHP last night, but somehow didn't get the GeoIP library in there. I use GeoIP to display special messages to customers from certain countries. It also pre-fills your country and province or state during checkout.

If the GeoIP library is missing, you lose a day's worth of orders - doh!

I should just stick to programming in PHP and leave the tricky server stuff to the experts (at Liquid Web).

-Gary.