Error during purchase

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Teleute
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Posts: 23
Joined: Sep 18, 2008 5:49 pm
Location: San Francisco Bay Area

Error during purchase

Post by Teleute » Jan 8, 2010 5:54 pm

Hi, I just wanted to inform you that I seem to be getting the message "Fatal error: Call to undefined function geoip_record_by_name() in /home/gwest9/public_html/vsadmin/inc/ipcountry.php on line 4" when I try to add items to my cart. This definitely could be interfering with people's ability to order.

Edit: It seems to be working now. Thanks to you, your server admin, or whoever fixes these things.

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Gary
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Joined: Oct 30, 2007 11:30 pm
Location: San Diego / Beijing
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Post by Gary » Jan 8, 2010 10:22 pm

Thanks for the comment.

I recompiled Apache and PHP last night, but somehow didn't get the GeoIP library in there. I use GeoIP to display special messages to customers from certain countries. It also pre-fills your country and province or state during checkout.

If the GeoIP library is missing, you lose a day's worth of orders - doh!

I should just stick to programming in PHP and leave the tricky server stuff to the experts (at Liquid Web).

-Gary.

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