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Chinese Art Gallery
If you are not DELIGHTED with your artwork when you receive
it, simply return it within 30 days.
I'll issue a full refund, including shipping & handling!
Your only risk is the cost of postage to return the artwork.
This is my 13th year in business and I've now sold over 27,000 pieces of artwork!
In that time, I've taken care of a few customers that asked for exchanges when they found the painting's color didn't match their home's decor, and I've handled three returns for quality issues.
No requests for exchange or refund have ever been denied!
My satisfaction rate is virtually 100% because I'm so picky about quality of the artwork that I sell. But if you need to return or exchange something, I'll treat you like family. I really don't want you to keep something that you are not happy with.
If you need to make a return or exchange, the address is:
9628 Campo Road Suite V
Spring Valley, CA 91977
Just enclose a note so we know whether you want an exchange or refund.
Please note: I also replace artwork damaged or lost by the postal service, and/or issue refunds due to mishandling by the postal service. Always at my expense!